These service providers process personal information or customer content on our behalf to operate the Service. Each is bound by a contract that limits its use of the information to providing services to us.
Sub-processors
| Provider | Purpose | Information processed | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Hosting of the application servers and database, file storage, and backups. | All account information, uploaded documents and service records. | Canada (Central) region |
| Stripe, Inc. and its affiliates | Payment processing, subscriptions, invoices and fraud prevention. | Name, email address, billing details, payment card details (held by Stripe) and transaction records. | United States and other countries |
| Resend | Delivery of account and service emails (verification, password resets, receipts and notifications). | Recipient email address and email contents. | United States |
| OpenAI, L.L.C. | AI-assisted claim extraction in project workspaces, only for accounts that turn on AI processing. | Text from the primary deliverable you upload to a project. | United States and other countries |
| Google LLC | reCAPTCHA bot protection on sign-in and registration pages, and the email service that receives support messages. | Device and browser signals and IP address (reCAPTCHA); the contents of messages you send to support. | United States and other countries |
Services on our public website
These services receive browser information on some pages but never receive the documents you upload:
| Provider | Purpose |
|---|---|
| LinkedIn (Insight Tag) | Measures visits to our public website and sign-up pages for advertising and analytics. It is not loaded inside the signed-in application. |
| Cloudflare (cdnjs) | Delivers the icon font stylesheet used on our pages. It receives your IP address and browser information. |
Changes to this list
We will update this page before a new sub-processor begins processing customer content. Business customers that have accepted our Data Processing Addendum can ask to be notified by email of changes by writing to support@easyannotation.com; we will then give at least 30 days’ notice of a new sub-processor, during which the customer may object on reasonable data-protection grounds.